Banks turn to Gen AI to protect customers from scams
“Australian financial institutions are drawing on artificial intelligence to detect and repel increasingly sophisticated cyber hacking attempts. AI is being used to detect unusual behaviour and analyse millions of data points for suspicious activity. About 35 per cent of its incident response processes have been automated, thanks mostly to AI and machine learning.”
Read More: https://www.afr.com/technology/banks-turn-to-gen-ai-to-protect-customers-from-scams-20240711-p5jsxf
Bank of America taps AI to keep clients happy
“Bank of America continued to see digital adoption grow during the second quarter while keeping up with the digital needs of clients by looking to AI. “AI has moved from cost savings ideas to enhancing the quality of our customer interactions,” Chief Executive Brian Moynihan said during today’s second-quarter earnings call.”
Read More: https://bankautomationnews.com/allposts/ai/bank-of-america-taps-ai-to-keep-clients-happy/
4 Banking Case Studies: AI & Deep Tech in Production
“How Banks achieved ROI through rapid deployment With 85% of AI projects failing to go into production, Chris Brown, President of Intelygenz USA, and Jonas De La Cruz, President of Global Technology Strategies at Intelygenz, will show you how banks have developed and put AI and Deep Tech projects into production in weeks, delivering tangible business value and ROI. This session cuts through the hype and theory, offering real-world, actionable insights through dynamic, rapid-fire case studies.”
Bank Transformation in the AI Age: Implementation Best Practices
“The discussion will delve into strategies for future-proofing technology investments, focusing on how to extend existing systems to harness the potential of AI while maintaining resilience. Join us to discuss how to evaluate platforms that deliver tangible value in a matter of months, considering factors such as scalability, flexibility, and integration across various business areas.”