Is Al Progress Stuck? | Jennifer Golbeck | TED
“Will progress in artificial intelligence continue to accelerate, or have we already hit a plateau?
Computer scientist Jennifer Golbeck interrogates some of the most high-profile claims about the promises and pitfalls of Al, cutting through the hype to clarify what’s worth getting excited about – and what isn’t.”
Banks bet on AI to deliver digital efficiencies
- “Transactional use cases: Three out of five (61%) banks use the technology for transactional use cases such as credit analysis, portfolio management, risk assessment, legal contracts, offers, tenders, and pitch documents.
- Employee productivity: In 55% of banks, gen AI supports employees, for example in the form of assistants.
- Marketing and customer service: Nearly half (49%) of bankers surveyed said they use gen AI within their marketing or customer service operations.”
Chatting Things Through: The Current State of Chatbots in Mobile Banking
“Out of the 63.1% of firms in our sample that have chatbots, the majority, 38.3%, are Tier 1. 22% are Tier 2, while a very small minority, 2.7%, are Tier 3.
The U.S. — the location with the second biggest percentage of banks without chatbots (40.8%) — has just one bank with a Tier 3 chatbot — Bank of America. The majority of banks that have chatbots, 38.2%, are Tier 1, and 19.7% are Tier 2.”
Temenos and NVIDIA Launch On-Premises AI Banking Platform
“Banking software provider Temenos, which powers core systems for over 3,000 financial institutions, has unveiled its latest on-premises generative AI solution through a partnership with NVIDIA.
By deploying large language models (LLMs) within bank infrastructure, financial institutions can maintain complete control over sensitive data.”
Why 2025 will be the year of the AI smart glasses
“Improvements in augmented reality alone wouldn’t mean AI smart glasses will have a huge 2025, but as Meta has teased with Orion, smart glasses that employ augmented reality along with AI could be a huge new market.
Orion doesn’t come out until next year, but it’s not alone in leveraging AR with AI. Brilliant Labs’ Frame Smart Glasses are also big on boosting experiences through AR with an open-source platform that encourages developers to create tailored applications, meaning you could soon have custom-built apps suited to your needs.”