“AI and Predictive Personalisation AI is helping banks move away from one-size-fits-all models toward a service experience tailored to each customer. By analysing transaction histories, spending patterns, and behaviour in real time, AI can anticipate financial needs and recommend relevant products and services. This predictive capability allows banks to provide advice and offers that are…
BMO Financial Group: Bridging Intelligence—Measuring How Well Humans and AI Interact | Opinion
“Our Vision: Measuring How Humans and AI Work Together To get this right, we must measure what really matters. That is why we are developing a framework to measure and manage how humans and AI interact. This helps turn abstract ideas about AI into clear, actionable steps that hold us accountable. Our framework is built…
Citi & U.S. Bank to Pilot Mastercard’s AI Payments Service
“Citi and U.S. Bank Mastercard cardholders will be the first to trial Agent Pay, a new service that allows AI agents to initiate and complete transactions on behalf of users. Agent Pay is designed to embed payments into the growing ecosystem of agentic AI, which are artificial intelligence tools that act independently to handle tasks…
New brain-computer interface turns silent thoughts into words
“In a study published in the journal Cell, researchers reported they could interpret inner speech—the words you think but never say out loud—with accuracy rates of up to 74%. Their approach could open new possibilities for people who have lost the ability to talk due to conditions like ALS or brainstem strokes.” Read more >>
Why OpenAI’s solution to AI hallucinations would kill ChatGPT tomorrow
“The authors examined ten major AI benchmarks, including those used by Google, OpenAI and also the top leaderboards that rank AI models. This revealed that nine benchmarks use binary grading systems that award zero points for AIs expressing uncertainty. This creates what the authors term an “epidemic” of penalising honest responses. When an AI system…