“Adobe, which is following online sales in real-time at 80 of the top 100 retailers in the U.S., covering some 100 million SKUs, said US consumers spent $9 billion online on Black Friday, up 21.6% on a year ago. Adobe had originally forecast sales of between $8.9 billion and $9.6 billion. Smartphones continued to account…
Tag: 2020 Holiday
No Free Shipping, Long Delivery Windows And Poor Tracking Among The Top ‘Holiday Hold-Ups’ Consumers Say Will Keep Them From Purchasing With A Brand Or Retailer
“Three of the most common reasons holiday shoppers would stop buying from a brand or retailer this year are about delivery: * No or discontinued free shipping – 42 percent* Long delivery windows – 29 percent* If the brand/retailer has no/poor tracking around shipping timelines/delays – 21 percent” No Free Shipping, Long Delivery Windows and…