“I was recently having dinner with the COO and the CTO of a large Asian bank, and they shared a really memorable analogy. They said, ‘Look, AI is not the pilot replacing the crew. It is the new engine that makes the aircraft go farther and faster with the same team on board. And the…
Tag: agentic ai
13-hour AWS outage reportedly caused by Amazon’s own AI tools
“Kiro is an agentic tool, meaning it can take autonomous actions on behalf of users. In this case, the bot reportedly determined that it needed to ‘delete and recreate the environment.’ This is what allegedly led to the lengthy outage that primarily impacted China. Amazon says it was merely a ‘coincidence that AI tools were…
Why agentic AI and unified commerce will define ecommerce in 2026
“The shift toward “agentic” happens when AI can safely take actions, like resolving a customer service step, updating a product feed, or proposing a replenishment recommendation, based on reliable data and explicit rules. That’s why unified commerce matters: it reduces the risk of automation acting on partial truth.” Read more >>
JP Morgan Chase Reclassifies AI Spending as “Core Infrastructure”
“JP Morgan Chase has moved AI spending into its core infrastructure budget, underscoring a shift in how the bank views the technology as it becomes central to day-to-day operations. The world’s largest bank has reclassified AI investment from “discretionary innovation” to “core infrastructure”, placing it alongside data centers, payment systems, and core risk controls. With an annual technology budget…
Dimon: AI’s effect on labor market ‘may go too fast for society’
“Two decades ago, JPMorgan’s biggest competitors were Bank of America, Wells Fargo, Goldman Sachs and Morgan Stanley. Today, that list includes Stripe, PayPal, Dave, Chime, SoFi, Revolut and other fintechs, Dimon said. ‘They’re coming at you, some to pick a sliver of the business, some to take your whole business,’ the CEO said. ‘If you…