“Two decades ago, JPMorgan’s biggest competitors were Bank of America, Wells Fargo, Goldman Sachs and Morgan Stanley. Today, that list includes Stripe, PayPal, Dave, Chime, SoFi, Revolut and other fintechs, Dimon said. ‘They’re coming at you, some to pick a sliver of the business, some to take your whole business,’ the CEO said. ‘If you…
Tag: agentic ai
Agentic AI in Banking Will Follow Three Tracks. Fintechs Lead in All of Them
“Adaptive Experiences Create Segments of One Algorithmic personalization has become baseline expectation, with customers increasingly expecting products and services tailored to unique preferences. However, only 21% of banking customers report being fully satisfied with personalization they currently receive. Market leaders will pioneer next-generation adaptive customer experience interfaces where personalization emerges dynamically, with customer journeys shaped…
Modern banking, reinvented: CIBC’s blueprint for successful AI transformation
“A framework any leader can apply CIBC’s journey offers a clear, actionable model for enterprises in any regulated industry: Read more >>
McKinsey Says It Saved 1.5M Hours With AI—but That It Can’t Replace These 3 Job Skills in 2026
“Last year alone, McKinsey saved 1.5 million hours by using AI for search and synthesis, tasks Sternfels says AI models excel at. He also emphasized the growing role of AI agents. McKinsey now has 25,000 of them, which have generated 2.5 million charts in the past six months. By offloading routine, time-consuming work, consultants are able…
3 Key Takeaways on Ai in 2025
Last week a friend and colleague asked me, “what are 3 things everyone should know about Ai as we wrap up 2025?” So, I decided consult Ai and the summary is really good. 1. AI is no longer “just a tool” — it’s becoming a collaborator In 2025, AI crossed from helping to working alongside…