NatWest seals milestone UK banking collaboration with OpenAI “NatWest and OpenAI have joined forces to enhance the lender’s digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank. The lender has put AI at the heart of key strategies to improve customer experience, cut costs…
Tag: ai Banking
AI Weekly – Mar 10
Closing the Digital Divide: Credit Unions Should Prioritize Tech Over Transactions “A common hesitation among credit unions is the fear that technology might replace the personal relationships they pride themselves on. The key here is to leverage technology to enhance — not replace — human interactions. For example, AI can analyze member behavior, transaction history,…
Ai Weekly – March 2nd
Google is ditching SMS – and will now use QR codes for Gmail account authentication “Google will instead introduce on-screen QR codes that will have to be scanned with your chosen authentication device in order to verify that it is actually you trying to log in. This potentially adds an extra layer of biometric security…
Ai weekly – Feb 2
GEO Is The Next SEO (And Why You Can’t Ignore It) “Are you familiar with the term “generative engine optimization,” or GEO? Although relatively new, this acronym may become 2025’s biggest marketing buzzword. Here’s why: Gemini, ChatGPT and other large language models (LLMs) play an increasingly important role in search, and GEO is the process…
Ai Weekly – Jan 26
Agentic AI – Finance & the ‘Do It For Me’ Economy “The financial services sector is the second largest consumer of GenAI after the telecom and media sector. Historically, banks are the biggest spender on technology (outside of the tech industry). This trend will likely continue with GenAI and agentic AI too. Agentic AI Use…