“Reporting to Whiteside will be Walmart’s services and digital acceleration team led by Daniel Eckert, the returns team led by Linne Fulcher, and the media group led by Stef Jay. Open roles under Whiteside include a chief experience and strategy officer, a chief product officer and leader for the customer care team.” https://www.google.com/amp/s/www.cnbc.com/amp/2019/07/19/walmart-announces-executive-shuffle-to-further-integrate-stores-and-digital.html
Tag: AI eCommerce
The power of context in our digital world and how AI can interpret it
“In times gone by, you would get to know your village shopkeeper and they would get to know you. You’d have a friendly exchange and buy the things you need for your family. Once in a while they would say something like “I’ve got in some more of that hot chocolate you like, if you’ve…
The Fashion Industry Is Getting More Intelligent With AI
“The fashion industry is one of the biggest in the world, estimated at about 3 trillion dollars as of 2018, representing 2 percent of global GDP.” https://www.google.com/amp/s/www.forbes.com/sites/cognitiveworld/2019/07/16/the-fashion-industry-is-getting-more-intelligent-with-ai/amp/
IBM Watson’s Newly Sold Marketing Tech Division Rebrands as Acoustic
“While Simpson said Centerbridge plans to invest heavily into Acoustic, it has a long way to go to catch up to the competition as Salesforce’s Sales Cloud already has 37.9% of the market share.” https://www.google.com/amp/s/www.adweek.com/brand-marketing/ibm-watsons-newly-sold-marketing-tech-division-rebrands-as-acoustic/amp/
How AI Lets Retailers Like H&M Hyper-Personalize Their Ecommerce Experience
The North Face “The popular outerwear brand has a chatbot on its website that recommends relevant products. Using mobile-optimized AI, it narrows down items based on a customer’s needs, which it determines based on a series of questions. At the end, only the most suitable items will be suggested for purchase.” https://www.psfk.com/2019/07/guided-recommendations-retailers-ai.html