“According to Gartner, the average person will have more conversations with bots than with their spouse by 2020. Meanwhile, 70% of white-collar workers will interact with conversational platforms on a daily basis by 2022. Indeed, with the retail and eCommerce sectors having a compound annual growth rate (CAGR) of 42.8% between 2019 and 2025 The applications of AI in eCommerce…
