“PNC Financial Services Group Inc. is an investor in an Orlando, Florida-based artificial intelligence software firm’s recently completed $50 million capital raise. Kore.ai’s products SmartAssist and BankAssist bring AI virtual assistants to call centers and retail banking.” https://www.bizjournals.com/pittsburgh/inno/stories/fundings/2021/10/11/pnc-co-leads-tech-firms-50m-financing-round.html
Tag: AI
Shield: AI Bringing Open Banking to the Masses
“In three short years, Open Banking is set to ‘completely or significantly change how traditional financial services are delivered,’ even though, according to that same study, an astounding 98% of financial institutions are unprepared for Open Banking regulations. Open Banking is much needed by consumers who split meals with Venmo, invest savings via Robinhood, and…
Artificial intelligence is now part of our everyday lives – and its growing power is a double-edged sword
“We asked Open AI’s GPT-3 system, one of the largest neural networks ever built, to summarise the AI100 report for you. It did a pretty good job, even if the summary confronts our sense of self by being written in the first person: In the coming decade, I expect that AI will play an increasingly…
Landmark Credit Union and Clinc Launch Conversational AI Chatbot Clinc’s Artificial Intelligence technology to enable Web & Mobile customer support
“The new voice and text-enabled chatbot enhances the experience for Landmark’s 370,000+ members seeking convenient, 24/7 access to information and support resources Members can inquire about product offerings, branch/ATM locations, refinancing, credit cards, opening accounts and dozens of other subjects that would previously result in a call to the contact center or branch visit. The…
LOQR: How AI Can Empower the Banking Industry Transformation
“Personalised customer experience Leading banks and neobanks are building their business around AI platforms because they understand the gains and significant impact on their organisations: AI systems add intelligence to existing products and drive innovation further and faster than any other technology before. The more personalised the service through AI capabilities, the more significant is…