“HSBC is replacing more manual processes, with artificial intelligence (AI) being used to automate when ATMs need to be refilled. The iCash AI technology has reduced ATM refills, which are done by third parties, by 15% – saving $1m. To calculate how much money is needed and where, iCash uses live ATM data and predictive…
Tag: ATM
AI helps unlock data potential of banks
“Most banking transactions require little human intervention. However, in cases where items are flagged (for example, AML, fraud or screening checks), this requires human intervention. Given the high volumes involved this comes at significant cost to the organisation. It is therefore an excellent place to deploy new AI technologies such as Intelligent Process Automation (IPA)….