“CitiBank has made a strategic investment in Feedzai, a leading global data science enterprise that works in real-time to identify and eradicate fraud in all avenues of commerce including online and in-person banking. Through its continuous and rapid evaluation of large amounts of data, Feedzai can conduct large-scale analyses. Fraudulent or questionable activity is identified and the…
Tag: Banking
Video: Bank of America AI chatbot Erica
“Bank of America Corporation made a bold push into AI technology with the debut of an intelligent virtual assistant named erica. Erica is a chatbot leveraging “predictive analytics and cognitive messaging” to provide financial guidance to the company’s over 45 million customers.” Yesterday at #Money2020, @DigitalMMoore revealed innovative new capabilities coming to mobile and ATM….
In The Age Of Algorithms, Will Banks Ever Graduate To True AI? – PYMNTS.com
“Data mining is not true AI (more about that in just a bit), but how it is used illustrates another important trend involving AI and ML: the correlation between a bank’s size and the sophistication of its learning systems, with larger banks typically using more sophisticated systems than smaller ones. When it comes to data…
When AI Technology Gets Up Close And Personal – PYMNTS.com (Karen Webster)
“What if cutting-edge technology — technology not yet in mainstream banking, but arguably headed there with firm speed — could replicate in a significant and meaningful way, the old reality of having a banker who not only has the time to deal with customers one on one, but knows them deeply as individuals? It seems counterintuitive,…