The Top 10 Technology Trends In Retail: How Tech Will Transform Shopping In 2020

“Here are 10 of the top tech trends that will transform shopping.

Extended Reality

Predictive Analytics (Big Data) 

Micro Moments

Recommendation Engines

Order Fulfilment Automation

Face Recognition

Stock Management

Robotic Store Assistants

Customer Chat Bots

Internet of Things (IoT) and Smart Equipment”

https://www.google.com/amp/s/www.forbes.com/sites/bernardmarr/2019/11/25/the-top-10-technology-trends-in-retail-how-tech-will-transform-shopping-in-2020/amp/

From Big Data to Little Personal Touches

  • “Banks should leverage artificial intelligence and machine learning to collect and understand their customer data and determine the right moment and engagement for each person.

Following is one approach that could help regional banks deliver to their customers and potentially leapfrog their larger competitors:

  • Establish a customer experience operating model.
  • Own your data
  • Own your decisioning
  • Own the delivery”

https://bankingjournal.aba.com/2019/11/from-big-data-to-little-personal-touches/


Olaf Tennhardt

Principal at Deloitte Consulting LLP

http://linkedin.com/in/otennhardt

The 7 Biggest Technology Trends To Disrupt Banking & Financial Services In 2020

“Here are the 7 biggest technology trends that will disrupt banking and financial services in 2020.

  1. Artificial Intelligence (AI)
  1. Blockchain
  1. Big Data
  1. Robotic Process Automation (RPA)
  1. Cloud Computing
  1. Voice Interfaces
  1. Cyber Security and Resilience”

https://www.google.com/amp/s/www.forbes.com/sites/bernardmarr/2019/11/08/the-7-biggest-technology-trends-to-disrupt-banking–financial-services-in-2020/amp/

Data science is not a science project

“You need to have a clear problem identified that you are ready to tackle with analytics, and you need to know what data you will use to solve that problem.

Start small, with a project that addresses a core competency of the business.

Select a project that will offer a win within a year.

Look for opportunities to automate and expand your use of analytics.”

Examples

Automating tumor detection in medical images

Amsterdam University Medical Center

Alerting caseworkers when children are at risk

New Hanover County,

https://www.technologyreview.com/s/614431/data-science-is-not-a-science-project/