From Big Data to Little Personal Touches

  • “Banks should leverage artificial intelligence and machine learning to collect and understand their customer data and determine the right moment and engagement for each person.

Following is one approach that could help regional banks deliver to their customers and potentially leapfrog their larger competitors:

  • Establish a customer experience operating model.
  • Own your data
  • Own your decisioning
  • Own the delivery”

https://bankingjournal.aba.com/2019/11/from-big-data-to-little-personal-touches/


Olaf Tennhardt

Principal at Deloitte Consulting LLP

http://linkedin.com/in/otennhardt

The 7 Biggest Technology Trends To Disrupt Banking & Financial Services In 2020

“Here are the 7 biggest technology trends that will disrupt banking and financial services in 2020.

  1. Artificial Intelligence (AI)
  1. Blockchain
  1. Big Data
  1. Robotic Process Automation (RPA)
  1. Cloud Computing
  1. Voice Interfaces
  1. Cyber Security and Resilience”

https://www.google.com/amp/s/www.forbes.com/sites/bernardmarr/2019/11/08/the-7-biggest-technology-trends-to-disrupt-banking–financial-services-in-2020/amp/

Data science is not a science project

“You need to have a clear problem identified that you are ready to tackle with analytics, and you need to know what data you will use to solve that problem.

Start small, with a project that addresses a core competency of the business.

Select a project that will offer a win within a year.

Look for opportunities to automate and expand your use of analytics.”

Examples

Automating tumor detection in medical images

Amsterdam University Medical Center

Alerting caseworkers when children are at risk

New Hanover County,

https://www.technologyreview.com/s/614431/data-science-is-not-a-science-project/

Big Data Analytics in eCommerce – Data Platforms and Artificial Intelligence

Image Credit: Blu Constellations

“At this point in time, eCommerce leaders should focus on preparing their systems for when machine learning solutions are farther along in their sector. To do this, they have the option of contracting with vendors that sell data management systems built to allow for artificial intelligence applications when needed.”

AbsolutData – https://www.absolutdata.com/industries/retail-ecommerce-analytics/

Amazon Web Services

Fractal Analytics – https://fractal.ai

https://emerj.com/ai-sector-overviews/big-data-analytics-ecommerce/

Big Data Is Dead. Long Live Big Data AI.

“Sisense is a business intelligence startup providing “a complete solution for preparing, analyzing and visualizing big data.” It has raised $174 million over 5 rounds and in May 2019, it acquired Periscope Data. Trifacta has raised $124.3 million over 6 rounds and is focused on data preparation. It announced today a partnership with IBM to develop a new data preparation tool.”

https://www.google.com/amp/s/www.forbes.com/sites/gilpress/2019/07/01/big-data-is-dead-long-live-big-data-ai/amp/