“Compelling customer experiences — physical or digital or both — start with compelling customer understanding. When we understand customers well enough, it gives us the ability to connect with them on a deeper level, even in small ways. We have to strive to challenge our beliefs about what customers, and now employees, want in an…
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What SXSW got right on AI — and what it missed, according to Hearts & Science’s Wilson Standish
What’s not being talked about when it comes to AI, at least at SXSW? “People are talking about data privacy. But I think what they’re not making the connection to right now is that Web 3 is a great solution when it comes to anonymizing data and data privacy. A lot of the people that…
AI in Finance Summit NY 2023
“Learn about machine learning applications in the financial sector from algorithms to forecast financial data, to tools used in retail banking & pattern recognition in financial time series, to scaling predictive models, to wealth management, to using reinforcement learning for cross financial applications. This is a unique opportunity to interact with industry leaders, influential technologists,…
Open banking startup Abound nabs $601M to supercharge its AI-based consumer lending platform
“So the solution was obvious: build a system that taps open banking to get basic, real-time details about how an individual manages incomings and outgoings in a regular bank account; extrapolate insights from that data using AI; and create a new kind of credit score. This is what Abound took some three years to build…
SXSW 2023: Austin becomes the global center for AI & deep tech
“For the first time in a long time, the tech sector is experiencing a transformation. You’ve read about it in the news, heard about it in the break room, and you’ve seen it with your own eyes on social media. I’m talking about AI and what some are calling “deep tech” – those scientific advancements…