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Tag: bmcgee
Why agentic AI and unified commerce will define ecommerce in 2026
“The shift toward “agentic” happens when AI can safely take actions, like resolving a customer service step, updating a product feed, or proposing a replenishment recommendation, based on reliable data and explicit rules. That’s why unified commerce matters: it reduces the risk of automation acting on partial truth.” Read more >>
‘It’s extremely Dangerous’: Why the Godfather of AI is sounding the alarm
“Hinton received one of his highest honors in 2024 when he was awarded the Nobel Prize in Physics ‘for foundational discoveries and inventions that enable machine learning with artificial neural networks.’ Upon learning about being recognized for such an award, Hinton made sure to alert people that more research should be put into keeping AI under control….
Lloyds Says GenAI Delivered £50m of Value in 2025
“During 2025, the bank deployed more than 50 generative AI solutions, which it said have reshaped how customers interact with its services and how employees carry out day-to-day work. These include faster and more intuitive in-app search, improved response times across customer operations, and additional support for colleagues in branches and call centres.” Read more…
Consumers are Using AI to Find Their Next Bank, But Many Still Don’t Trust Its Advice
“The strategic response isn’t to fight AI or ignore it. It’s to become the authoritative source that AI references when consumers and businesses ask banking questions. 50% of consumers told us that they don’t trust AI responses when they don’t recognize the referenced source.” Read more >>