“After exploring intelligent automation for several years now, BMO is accelerating its robotic process automation (RPA) strategy. BMO has employed automation for hundreds of processes and in doing so, created millions of dollars in value for the bank. Bots are helping their BMO colleagues by performing testing and monitoring functions, tightening controls, fighting crime and…
Tag: BMO
Bankers embrace new guidelines for ethical AI
“‘We are still in early stages,’ said Malcolm Griggs, the chief risk officer of Citizens Financial in Providence, R.I. ‘The work we have done on machine learning, data science and automated processes as tools to help customers and streamline decisions is tested to guard against unconscious bias that would result in unfair treatment or inappropriate…
BMO to leverage AI to deliver personalized banking insights
“BMO has introduced a new AI-powered personal financial management solution tool called ‘BMO Insights’ that will be a part of the bank’s mobile app. The tool uses artificial intelligence to give customers personalized, automated and actionable insights to help them manage their finances and cash flow.” https://mobilesyrup.com/2019/12/12/bmo-ai-personalized-banking-insights/