“Brazilian bank Bradesco has reached 100 million interactions through its artificial intelligence platform and aims revenue generation through the channel in 2019. Bradesco is the second-largest private bank in Brazil, with over 71 million customers. It has seen a four-fold increase in the number of users of its AI service during the year starting February…
Tag: Bradesco
Brazil’s Banking Giant Bradesco Plans Artificial Intelligence Leap
“The bank, which has a portfolio of over 71 million customers, has been working on a platform dubbed Bradesco Artificial Intelligence (BIA) over the last four years. Currently, 90% of the bank’s services are already available via the app, but sales made via mobile currently represents about 20-30% of the overall business volume. “It’s a low [percentage]….