“In a representative sample of more than 6,000 firms across sectors, we found that only about 10 to 15% of midsize firms have adopted AI in their business so far. If midsize companies want to thrive in the AI era, they need to look for new ways to compete — including options that they may…
Tag: Brandon McGee
Innovate or optimize? Companies need to operate like its 2020 for the next four years
“’This study captures the pulse of global business leaders and their nearly ubiquitous belief that massive digital opportunities abound in the next five years, and their company culture must embrace an innovation mindset,’ Respondents also ranked innovation, customers and employee experience as more important to company culture than shareholder value. The top 10 list looks…
India launches Account Aggregator to extend financial services to millions
“On Thursday, eight Indian banks announced that they are rolling out — or about to roll out — a system called Account Aggregator to enable consumers to consolidate all their financial data in one place. (Participant banks are HDFC, Kotak, ICICI, Axis, SBI, IndusInd, IDFC and Federal. Four of them are rolling out the system…
CEO Wayne Peacock: USAA’s Covid-Driven Customer Experience Innovation In Insurance And FinTech
“The pandemic’s onset accelerated our innovation efforts, as members sought ways to stay healthy and save money while relying more on digital interaction with their financial institutions. We recently piloted augmented reality-enabled glasses with field adjusters. Wearing them, the adjusters’ manager can see the damage without physically being present. The pilot eliminated 160 hours of…
Deloitte: The top business use cases for AI in 6 consumer industries
“The biggest challenge implementing artificial intelligence is moving from concept to scale. A new report from Deloitte finds that in consumer-related businesses, the challenge is especially difficult because many have large legacy data and analytics platforms, and decentralized data and analytics operations. In the past, marketing systems could only make decisions based on a fixed…