“The AI in a Post-COVID-19 World report by GBSN Research recently found that three-quarters of business leaders have a positive outlook on AI and expect it will not only make processes more efficient but will also help create new products, services, and business models. This is backed up by another report from management solutions provider…
Tag: brick and mortar
Amazon Vs. Brick And Mortar: Why The Future Of Retail Is Omnichannel
“Over 8,400 retail stores across the United States closed in 2020. ‘There’s a sort of misconception that e-commerce growth means the end of the store, that e-commerce essentially eliminates the need for the store, both for retailers and for customers…And the reality is, it doesn’t.’ But customer preferences are evolving, and COVID-19 sped up that…
Retailers No Longer Compete Against Each Other, But Against Amazon Marketplace
“Mastercard’s Spending Pulse data for holiday 2020 found that while department stores’ overall sales fell 10.2 percent during the season, their eCommerce sales only rose 3.3 percent. Amazon enjoyed a 14.3 percent market share for all clothing and apparel sales during 2020’s third quarter versus just 9.5 percent a year earlier. By contrast, Walmart’s share…
Ecommerce predictions for 2021: Seven experts have their say
“A lack of automation has slowed retailers down during the pandemic, with nearly 80% having to increase manual intervention in response to fluctuating demand and supply. In 2021, retailers will need to adopt AI to help keep up with these unpredictable swings in demand. Understanding the on-going changes in consumer behaviour or how daily life…
Preparing For The Unknown: Black Friday 2020
“Retailers must employ a strategy that is differentiated, supported by an agile technology platform that allows them to easily experiment, fail cheap, and measure results accurately. eMarketer reports that U.S. click-and-collect e-commerce sales are expected to grow to $58.52 billion, up 60.4% from its initial forecast. Indeed, the ROI on retail AI is expected to…