“Retailers are deploying artificial intelligence both online and in-store to help analyze data, deliver unique customer experiences (both onsite and online) and manage their back-end operations. PetSmart will discuss how it is deploying AI to manage its IT operations, and Amazon Pay will discuss the role of voice-based AI technologies in reshaping customer interactions.”
“Federated Learning – Currently, data silos and privacy protection are two big challenges for AI. As an encrypted distributed machine learning framework, FL can tackle both problems by allowing different parties to build models collaboratively without the need to reveal their data. The method helps to advance AI modeling while protecting data and privacy.
Direct data merging will violate privacy regulations. FL is a compliance method strictly following laws and regulations, and is now used in fintech, healthcare, smart city, and other industrial applications.”
“Punchh, a startup leveraging machine learning and omnichannel integrations to create customer journeys, today revealed that it’s closed a $40 million series C round
Punchh says its clients experience an 85% uptick in offer redemption rates on average and an 84% boost in loyalty participation rates, as well as a 58% loyalty check lift. It claims to have reached over 125 million consumers across 200 corporations with 80,000 locations”