Explore the future of retail at Digital Retail Forum 2019

“JOHANNESBURG, SOUTH AFRICA – Media OutReach – 18 January 2019 – There is so much more in store for the African retail industry. According to research conducted by PWC, many sub-Saharan African countries have emerged among the world’s fastest-growing economies. This kind of development is due, in part, to a great deal of economic and social change, but also because of the rapid advancement in technology and changing consumer trends.

Key topics to be discussed:

• Leveraging data to understand customer segments, manage risks and enhance decision making.

• Mapping your journey from brick-and-mortar to eCommerce.

• Leveraging mobile technology to enhance your in-store experience.

• Making Mobile Payment for Everything a reality.

• Leveraging AI to impact your bottom line and CX.

• Real-World retail digital transformation stories.

• Order Fulfillment: Improving efficiency and speed of delivery.

• Understanding the key drivers within the South African retail sector.

• Understanding the digital customer’s journey.

• Utilizing technology to identify customer pain-points.

• Optimizing inventory management and supply chains with technology.

• Closing the gap between technology and personalization.

• Customer engagement with interactive digital signage and point-of-sale (POS) solutions.

• Delivering a technology platform that empowers the business and delights customers.

• Assessing emerging retail models and technologies that will define 2019 and beyond.

• Adapting to Generation Z — “the digital shopper”.

• The store of the future.”

https://vietnamnews.vn/media-outreach/484095/explore-the-future-of-retail-at-digital-retail-forum-2019.html#D2ipJMFejHe0FELU.97

Don’t miss these thrilling topics at the Digital Retail Forum 2019 – Johannesburg, South Africa

“On 30 January 2019, IT News Africa will host the Digital Retail Forum 2019 at the Hilton Sandton located in Johannesburg, South Africa. This highly anticipated event will cover the theme of “Harnessing Digital Technology for Next-Level Customer Centred Retailing.”

To add to list, DRF2019 will also place a major focus on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector. This exciting event will also delve into how to survive by harnessing new technology to improve both Customer Experience and Operational Efficiency.

A variety of top-tier professionals will also be attending #DigitalRetailForum and will be looking for products and services that will help them increase productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more – whether they are small independent retailers or large retail groups.

Those attending DRF 2019 will be thrilled by expert presentations covering the most vital topics in the retail sector.

These include:

Leveraging AI to Impact Your Bottom Line and CX

• Discovering the advantages of AI to make more confident decisions for your establishment

• Predicting how AI will change the face of retail in the near future

• Looking at the impact of AI from assembly to post-sale customer service interactions

• Integrating AI in the retail industry to improve sales and CRM Applications”

https://www.google.com/amp/www.itnewsafrica.com/amp/2018/12/dont-miss-these-thrilling-topics-at-the-digital-retail-forum-2019//