“FIFA is touting an AI-powered decision-making system that will use sensors in the actual soccer ball to help determine calls. A vast network of facial recognition-enabled cameras will track the crowd, with technology in the same family as that deployed by the controversial firm Clearview AI. AI-powered sensors in the stadiums will even help control…
Tag: Digital Transformation
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Digging Into KeyBank’s Conversational AI Strategy
“In the first month after the AI initiative went live, Kontul reports there were nearly 3,000 daily sessions with MyKey, for a total of 250,000 interactions. The digital assistant is also reducing cost to serve by solving customer problems within the app rather than using other channels with an 84% ‘containment rate’ so far.” https://thefinancialbrand.com/news/data-analytics-banking/artificial-intelligence-banking/digging-into-keybanks-conversational-ai-strategy-155483/