13 acquisitions highlight Big Tech’s AI talent grab in 2020

  • “In early 2020, news emerged that Facebook had acquired London-based computer vision startup Scape Technologies
  • Though this acquisition was actually finalized in December 2019, it wasn’t until February that Facebook confirmed it had quietly bought London-based deep learning research startup Atlas ML.
  • In November, Facebook confirmed it was buying New York-based customer relationship management (CRM) platform Kustomer in a deal thought to be worth $1 billion.”

13 acquisitions highlight Big Tech’s AI talent grab in 2020

The State of AI 2020: Breaking Down the Annual Report

“Other predictions: A top tech company will shutter its AI lab in a strategic reset. Google’s DeepMind will make a breakthrough in biology-drug discovery, while Facebook will make one with computer vision and AR/VR. An AI-first drug discovery startup exits for $1+ billion.”


5 Expert Ways to Increase Your eCommerce Customer Service

  • “Customer service can make or break your brand. Around 74% of people are likely to switch brands if they find the purchasing process too complicated.
  • Not to mention after one negative experience, 51% of customers will never do business with that company again.
  • As a group, Millennials are willing to spend the most (21% additional!) for excellent customer care.
  • Simultaneously, when it comes to live chat consumers are far more demanding because they expect faster response times than email — the average wait time for chat is 45 seconds.
  • Another alternative is to invest in chatbots. With advanced AI, you can manage your eCommerce customer service with a small team while allowing your chatbot to resolve the commonly asked questions and issues customers may have on your site.”


This Simple Add-On Lets Your Customers Shop While on Facebook

  • “Making your ecommerce offering stand out is difficult, but turning one-time customers into loyal, lifetime customers is like moving mountains. That’s why tools like TabFu are so valuable to digital entrepreneurs.
  • TabFu is a Facebook shopping integration tool that extends your website to Facebook. While ads and other Facebook marketing strategies take users out of the app, TabFu is created so that people can interact with your brand on Facebook without ever having to actually leave their social browsing”


Driving growth for startups through the Facebook Accelerator program

  • “This year, we are excited to announce the launch of two new Accelerator programs – Facebook Accelerator: Connectivity & Facebook Accelerator: Commerce.
  • Jumper.ai …is an alumni of the Facebook Accelerator program.
  • Jumper.ai’s client base grew by 10x. The startup has gone from approximately 1,000 brands to over 15,000, which includes over 30 major enterprises.”