“Beyond the academic novelty of an AI taking drive-thru orders, the test has borne some interesting results. Carpenter said the restaurant has seen 6 percent average increase in spending in the drive-thru in the past year of testing. Holly, it turns out, is pretty good at upselling the right item. ” http://www.franchisetimes.com/news/July-2019/Holly-the-Drive-Thru-AI-at-Work-in-Good-Times/
Tag: fast food
McDonald’s wants to become the Amazon of fast-food
“McDonald’s plans to install Dynamic Yield’s technology in its drive-thrus and self-order kiosks, as well as on its mobile app. The AI-powered software will let McDonald’s change what’s displayed on its digital menu boards based on factors including what a customer has already ordered, along with local weather and traffic conditions. More broadly, McDonald’s can…