“This omnichannel experience typically begins with mobile; however, studies show 40 percent of consumers abandon applications after initiating the process. This contributes to the $98 billion left on the table by companies that fail to provide simple experiences. New advanced machine learning technology called process intelligence (PI) empowers banks to analyze less structured processes, identify…
Tag: Financial Services
OCBC integrates voice command service with banking app
“OCBC Bank has built its own voice command tool and integrated the artificial intelligence-powered virtual assistance with its mobile app, enabling customers to use the service for various transactions including bill payments and balance enquiries. The software was developed alongside Clinc, a US AI Fintech company that specialised in conversational AI.” https://www.google.com/amp/s/www.zdnet.com/google-amp/article/ocbc-integrates-voice-command-service-with-banking-app/ Clinc – https://clinc.com
5 Reasons BankAI is the Must Attend Artificial Intelligence and Data Event of 2019!
At this year’s BankAI, practitioners and business leaders will share how they’re deploying AI in the real world and overcoming the hurdles that crop up. Join us to learn, network, and get your AI questions answered. https://www.americanbanker.com/conference/bank-ai-2019/chairpersons-letter
Signzy and Primechain Technologies partner to develop AI-led smart banking solutions
“Digitising back-office operations is among the most complicated process for banks, said the companies in a statement. This solution would allow banks to achieve a higher level of efficiency in operations and simultaneously deliver a better customer experience across a range of products. Shinam Arora, CEO, Primechain Technologies said, ‘Banks and NBFCs today have at…
Yes Bank partners Microsoft to strengthen its AI powered banking solutions
“Yes Bank, India’s private sector bank, has partnered with Microsoft to strengthen its AI enabled chatbot, Yes Robot, with advanced NLP engine LUIS (Language Understanding Intelligent Service) and other cognitive services, capable of understanding and resolving the evolving banking needs of customers without the need for human intervention.” https://www.google.com/amp/s/yourstory.com/2019/09/yes-bank-partnersship-microsoft-strengthen-ai-banking-solutions/amp Ritesh Pai, Chief Digital Officer, Yes…