“Consumers are being inundated with product and service pitches from established financial companies and startups, and choosing the best ones is becoming ever more difficult. Increasingly, advice is seen as the feature that can set one offering apart from another. However, tailoring every offering on an individual level poses major challenges. As a result, banks…
Tag: Financial Services
The Financial Service Industry of Tomorrow Runs on AI and Video Banking
“over $1 trillion of today’s financial services cost structure is exposed to replacement by machine learning and artificial intelligence (AI).” Meaning that in the near future, AI will have a huge impact on how financial services enterprises run and do business. Today, the main use case for AI in financial services is in the contact…
Conversational AI goes mainstream at Capital One bank
“One of the world’s largest banks explains how it uses natural language processing and intelligent assistants to improve customer service on the web and mobile. Read this insider glimpse into the future of banking and user interfaces.” https://www.google.com/amp/s/www.zdnet.com/google-amp/article/conversational-ai-goes-mainstream-at-capital-one-bank/
Banking: More personalised services could be delivered with AI
“Retail investors are prone to two key mistakes. First, they tend to buy at the peak and sell at the bottom because these decisions are heavily driven by emotions. Second, people tend not to review their portfolios, particularly if they are already underperforming. This is another problematic behavioural trait that AI can help improve. We…
An Australian ‘Neobank’ with a 24 hour AI assistant leads the way for future banking
“Neobanks are increasingly becoming a popular choice for busy Australians, but will the future of banking move towards AI-driven banking in 2019? Australian based fintech company, Douugh however have conviction that AI driven digital banking is the way of the future. They believe traditional banks are failing to properly educate people about money management, and…