“Sachdev estimates that the U.S. alone has 3.9 million call center workers and those numbers will steadily diminish as companies adopt new technologies. He declined to reveal the startup’s valuation, but said it is “one step away from turning into a unicorn,” the tech industry’s term for a value of $1 billion or more.” https://www.google.com/amp/s/www.bloomberg.com/amp/news/articles/2019-08-13/33-year-old-founder-raises-51-million-to-add-ai-to-call-centers
