“According to Drift’s 2020 State of Conversational Marketing report, about 25 per cent of consumers used the chatbot functionality to communicate with brands in 2020 instead of other traditional tools such as emails, phone calls, and social media interactions. Empathy is the core human trait that binds us together. Without an empathetic trait, we would…
Tag: ML
Roadblocks to getting real-time AI right
“Analysts estimate that by 2025, 30% of generated data will be real-time data. That is 52 zettabytes (ZB) of real-time data per year – roughly the amount of total data produced in 2020. Over the last decade, technologies have been developed by the likes of Materialize, Deephaven, Kafka and Redpanda to work with these streams…
Kiya.ai Launches India’s First Banking Metaverse Named Kiyaverse
“Kiya.ai, a Mumbai-based fintech company, has launched India’s first banking Metaverse, Kiyaverse, which will be used by banks and non-banking finance companies (NBFCs) to enable virtual interactions. Over the next few phases, Kiya.ai plans to have NFTs as tokens and support central bank digital currencies (CBDCs) for transactions. In a statement, the company said that…
Transforming Financial Services with Data-Driven Insights
“Banks and financial services institutions face increased competition not only from peer organizations within the industry, but also now from FinTech startups, Neobanks, and others. The way to compete is to deliver highly personalized services and innovative offerings. And increasingly, the way to do that is using AI/ML to derive data-driven insights upon which those…
Scotiabank Is Leading The Way With Advanced Analytics And AI
“We’ve had some aborted attempts to bring analytics and data to the Bank in a meaningful way. And through this journey, we have learned from our mistakes to enable us to move from siloed analytics, data, and AI professionals into a unified centre of excellence where we have integrated teams across the various business lines…