“In an article by finder.com, it is said that India is set to experience the biggest boom in digital banking adoption in the next five years, with a 21 per cent increase in adults with online-only bank accounts. This means that by 2025, there is an estimate that just under 400 million Indian adults will…
Tag: ML
AI-Powered Contact Centres Will Enhance Banking Customer Experience
“The key differentiator in banking is not interest rates or commissions, but customer experience. Artificial intelligence (AI) unlocks better experience by enabling self-service and reducing branch visits Given the pace of digital transformation across industries, customers demand the same level of customised, personalised, fast and reliable experience from their banks as they do from their…
Can Artificial Intelligence Jeopardize Bank Loan Growth?
“Using artificial intelligence and automation to digitize and upgrade banking processes is the new imperative for banks and credit unions. They have come to realize that becoming truly digital institutions requires much more than offering a mobile banking app, or turning paper files into digital files. Digital transformation requires a much more comprehensive approach. To…
The team that built an AI to dominate poker is now picking stocks
“Three of the developers responsible for DeepStack, the first AI system to beat humans at heads-up, no-limit poker, have left their posts at DeepMind to form a new startup dedicated to dominating the stock market. Martin Schmid, Rudolf Kadlec, and Matej Moravcik, the company’s founders, all worked together at IBM and DeepMind. The founders’ history…
How AI is changing banking
“The principle sounds simple: if you know your customers well, you can make suggestions that best suit them. This wisdom, which has always applied in the analogue world, is becoming increasingly important in the digital world. It could also become more important when advising on investments in the future. For example, algorithms can help bank…