“One of the world’s largest banks explains how it uses natural language processing and intelligent assistants to improve customer service on the web and mobile. Read this insider glimpse into the future of banking and user interfaces.” https://www.google.com/amp/s/www.zdnet.com/google-amp/article/conversational-ai-goes-mainstream-at-capital-one-bank/
Tag: NLP
AI eCommerce – IKEA Survey and NLP for Search
— Ikea’s Space10 innovation lab launches survey on AI “At publishing time, 85 percent of respondents preferred that AI be able to detect and react to human emotions; 75 percent preferred a humanlike AI as opposed to one that was robotic, and 44 percent preferred a gender neutral interface, rather than one that was deliberately…