Dave McKay, CEO Royal Bank of Canada “active mobile users have increased 17% from 3.7 million to 4.3 million since the same time last year. active digital users have increased 8% from about 6.6 million to 7.1 million Almost nine out of every 10 financial transactions are now self-serve for RBC RBC launched the NOMI…
Tag: RBC
How AI may help solve banks’ customer relationship issues
“Royal Bank of Canada recently launched an AI-powered budgeting tool that offers personalized advice to its mobile app customers,” said Livneh. “Within the first month of launching, 230,000 budgets have been set up, and customers have been able to save over $83 million in expenditures.” https://www.google.com/amp/s/www.techrepublic.com/google-amp/article/how-ai-may-help-solve-banks-customer-relationship-issues/
Senso and RBC taking Canadian FinTech by storm
“Fintech AI Platform Senso.ai Raises $1.5M CAD in Seed Funding Senso.ai brings next generation artificial intelligence to the financial services industry Senso.ai provides financial institutions with a cloud-based infrastructure to generate predictive insights about consumer portfolios which continuously improve over time. Their technology is being leveraged by financial institutions across the Canadian market, including RBC.”…
A vendor stepping up with ai for business banking
Personetics brings AI to small business banking “As many as 90% of small business owners would like to conduct their banking activities digitally, but only 41% do it today. Two-thirds of the respondents want online cashflow management, forecasting, and budgeting tools from their bank. Only 14% are currently getting financial guidance from their bank. ‘Small…