“The Reflektion Customer Engagement Platform offers a disruptive new approach for retailers and brands to personalize the digital commerce experience. Regularly replacing legacy, first-generation personalization vendors, Reflektion enables leading brands and retailers to leverage the power of Artificial Intelligence (AI) & Natural Language Processing (NLP) to close the engagement gap – providing an e-commerce web platform that understands and responds to individual shopper preferences and intent in real time, while unifying the personalized customer journey across channels.”
“Reflektion, the world’s leading AI-powered personalization platform for the retail industry, has been named the Best eCommerce Solution and Best Overall Business Technology Solution of 2019 as part of the annual SIIA CODiE Awards.
The Reflektion Customer Engagement Platform harnesses artificial intelligence and machine learning to offer shoppers a predictive, engaging and personalized eCommerce experience, enabling retailers to act on customers’ purchase intent in real-time. Reflektion’s platform instantly delivers the most relevant content across all touchpoints – including web, mobile, email and in-store — enabling retailers to turn clicks into conversions that impact their top-line growth.”
“With Reflektion we actually boosted our revenue per visitor 8-9%, by showing other jacket colors and higher ticket items. With our old solution, we saw products recommended that weren’t really related to the product page you were on at all, usually what would show up were just top sellers.”
This afternoon I was checking out vendors leveraging AdWords to reach eCommerce professionals. I combed through the Reflektion site, and was impressed by their case studies with some well known brands.
Leading retail brands such as TOMS, Ann Taylor, Sur La Table, Godiva and Destination XL rely on Reflektion’s AI solutions to combine individual shopper insights, product intelligence, and deep learning to create impactful ecommerce experiences that translate to double-digit increases in key metrics such as conversion rate and average order value.
This 2017 recognition from CB Insights builds upon Reflektion’s momentum in the ecommerce space. In 2016, the company was named a Gartner Cool Vendor in Digital Commerce Marketing, and in 2015 it won Shop.org’s Digital Commerce Startup of the Year award.