“Also known as opinion mining or emotion AI, sentiment analysis helps a business understand the social sentiment of their brand, product or service by mining text that identifies and pulls subjective information from the source material. Listen, listen and listen. It’s all out there — billions of online reviews with details and sentiment at the…
Tag: sentiment
AI and video banking join forces
I read a lot of these articles on a daily basis and it’s easy to identify the ones that are repeating the same old story to build SEO; and, I scrub those out so that you’re not stuck reading the same thing every day. This one is clearly different with the concepts of predictive routing…