“Small businesses are shifting to e-commerce and social media.
A recent survey conducted by Chase Ink asked small businesses to share the changes they have had to make in order to handle the obstacles brought on by COVID-19. 64% of participants said that the changes made in 2020 will continue into next year. The majority of changes made centered around businesses moving to digital processes and 35% of small businesses believe that the obstacles brought on by the coronavirus would have resulted in permanent closures had they not moved business online. 48% of participants said that their use of social media has become vital in their surviving the pandemic. (Source: WWD)”
“The free three-day event, taking place September 1-3, will feature Amazon executives, current sellers, and independent online selling experts who will share their insights and ideas for how small businesses can thrive on Amazon, including navigating a strong finish to 2020 and beyond.”
“In fact, 54 percent of executives have said that AI has already increased their business productivity. Charlie Burgoyne, founder and CEO of Valkyrie, an Austin-based AI-consulting firm, believes that the technology is particularly critical for up-and-coming startups to help reduce burdensome operations.
A recent MIT Technology Review Insights survey of more than 1,000 business leaders discovered that 87 percent of respondents have begun deploying AI in their business, with most implementing various programs to improve customer service.
96% of marketers agree that efforts to personalize a business transaction or experience will help to advance the customer relationship.”
“What’s more, Wix also offers a class-leading AI website development tool called ‘Wix ADI.’ When you come to create you site, Wix will ask you a few simple questions, then give you an almost-finished website in a matter of minutes. This can save sole traders valuable hours when it comes to getting online – time is money, remember.”