“Voice AI now takes orders at more than 900 Taco Bell locations, and those stores are seeing about a 1.5% sales lift from bigger checks, according to Restaurant Business. Parent company Yum! Brands also reports a 6% jump in drive-thru satisfaction and better crew retention. One reason, TheStreet notes, is that an AI drive-thru never forgets to offer a…
Tag: Taco Bell
Taco Bell is having second thoughts about relying on AI at the drive-through
“Taco Bell’s chief digital officer says the company is having an ‘active conversation’ about when to use and not use AI. The company has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs, leading to unflattering viral moments like…” Read more >>
Taco Bell Leverages AI to Personalize
“The fast-food restaurant is enabling digital menus capable of real-time customization thanks to a partnership with Certona ‘As a forward-looking company, we’re using the latest machine learning and AI technology to better deliver on those individual preferences.’” https://www.psfk.com/2020/10/taco-bell-ai-personalized-menus.html
Here’s Why Taco Bell Added Artificial Intelligence Technology To Its Mobile App
“Artificial intelligence was identified by a number of restaurant tech providers as a top trend for 2020 and, so far, those predictions seem pretty spot on. Taco Bell is making its case for AI, announcing a broader partnership with Certona Through the technology, machine learning derives the most relevant menu items for app users and also pushes…