Tag: virtual assistant
Chatbots Are Entering Their Stone Age
Intelligence turns bank contact centers into value creators
Sam Altman says helpful agents are poised to become AI’s killer function
“‘What you really want,’ he told MIT Technology Review, ‘is just this thing that is off helping you.’ Altman, who was visiting Cambridge for a series of events hosted by Harvard and the venture capital firm Xfund, described the killer app for AI as a ‘super-competent colleague that knows absolutely everything about my whole life, every…
AI wants a communication-first design paradigm
“Communication-first design Our approach to the design of LLMs and generative AI should be communication-first. Traditional design principles such as relevance, accuracy, and ease of use should be re-contextualized within a paradigm of communication and interaction, not search and information retrieval. I make this distinction because the design of any interactive technology should follow the…