https://www.wired.com/story/chatbots-are-entering-the-stone-age/
Tag: virtual assistant
Intelligence turns bank contact centers into value creators
Sam Altman says helpful agents are poised to become AI’s killer function
“‘What you really want,’ he told MIT Technology Review, ‘is just this thing that is off helping you.’ Altman, who was visiting Cambridge for a series of events hosted by Harvard and the venture capital firm Xfund, described the killer app for AI as a ‘super-competent colleague that knows absolutely everything about my whole life, every…
AI wants a communication-first design paradigm
“Communication-first design Our approach to the design of LLMs and generative AI should be communication-first. Traditional design principles such as relevance, accuracy, and ease of use should be re-contextualized within a paradigm of communication and interaction, not search and information retrieval. I make this distinction because the design of any interactive technology should follow the…
AI is turning into something totally new
“Everything will soon be represented by a conversational interface. Or, to put it another way, a personal Al. And these Als will be infinitely knowledgeable, and soon they’ll be factually accurate and reliable. They’ll have near-perfect IQ. They’ll also have exceptional EQ. They’ll be kind, supportive, empathetic. These elements on their own would be transformational….