- “Cisco announced Wednesday that it’s releasing MindMeld under an open-source Apache 2.0 license. The move is meant to lower the adoption barrier for enterprises looking to add voice features to their applications.
- Since acquiring MindMeld, Cisco has integrated the platform its Webex video conferencing platform. The company last month launched a feature called Webex Assistant the enables workers to use voice commands to join virtual meeting rooms, call colleagues and control the volume settings on their microphone.
- ‘By making this open source software and companion documentation available to partners and developers, Cisco is committed to helping more enterprises find success building and deploying a wide range of conversational applications,’ Karthik Raghunathan”
Jackpot…this article on Bank of America is a goldmine of data for mobile, voice and digital. Use these numbers in your next business case pitch for capital funding.
- “The bank said that it ended its first quarter with 27.1 million active mobile banking users, up 9 percent from a year ago, and digital sales were 27 percent of all consumer banking revenue.
- The bank said that it ended its first quarter with 27.1 million active mobile banking users, up 9 percent from a year ago, and digital sales were 27 percent of all consumer banking revenue.
- In addition, Bank of America said it had 5.4 million Zelle users, up 2.7 times from launch in June 2017.
- Bank of America also recently launched Erica, an artificial intelligence platform that has 6.3 million users.
- 77% of our deposit transactions are now down through digital means.
- Merrill Lynch, which has 60 percent of clients using an online or mobile platform across the company.”
- “Amazon had also said last month that more than 100 million Alexa devices had been sold to date, including the Echo Dot and other Echo-branded devices, along with those from third-parties.
- Google, of course, quickly responded with a note that its Assistant AI will be on a billion devices by the end of January.
- A new number Amazon shared yesterday was that the number of voice applications built for Alexa had now topped 80,000 worldwide. That’s up from the 70,000 skills Amazon was touting back in December.
- The company said in November it now has more than 10,000 employees working on Alexa, as a point of reference. But it’s challenged in building up a knowledge base of questions and answers — something Google has worked on since the launch of its Knowledge Graph in 2012.”
Illustration by Aaron Robinson for The Verge
“Today, thousands of products integrate with the company’s Alexa platform to make use of its voice search and query capabilities. Just as it once foresaw e-commerce, streaming, and cloud computing as the future of the internet, Amazon saw AI as not just something that could live within the smartphone — as Apple established with Siri and Google with its Assistant — but also in the home.
As it stands today, Amazon employs more than half a million people, more so than any other technology company in the country and second only to Walmart in the US. But the eventual result of its investments in robotics and AI is that technology’s biggest and fast-growing workforce could see that growth start to slow and, perhaps years down the line, even shrink as robots tackle ever more complicated tasks. In the process, the company may develop robots for use outside its fulfillment centers. Amazon has already changed how we shop and, by extension, how we live our lives. Its next big step could be changing how we work.”