“‘Maintaining a ‘wait and see’ approach to AI innovation looks increasingly risky given the pace at which the leaders are accelerating away from the rest of the field,’ Annabel Ayles, co-founder and COO of Evident, said by email. ‘While AI innovation comes at a cost, it is cheap if measured as the cost for survival,’…
Tag: Wells Fargo
Fargo the new virtual agent from Wells
I setup a test account over the weekend to check out the new virtual agent from Wells – named Fargo. Here’s a quick overview of the strengths, opportunities and observations. Strengths: Opportunities: Observations:
Wells Fargo partners Google Cloud for AI virtual assistant, Fargo
Regions using AI to make most of customer feedback
“A text analytics tool Regions developed internally in the spring called rVoice consolidates the feedback and uses natural language processing as well as the bank’s institutional knowledge of its customers to derive insights that are organized into a dashboard view. (Chief Digital Officer Andy Hernandez) The Citizens Listens platform, which it built with the experience…
Noted banking analyst Mike Mayo says 2020 will begin the ‘golden decade of banks and technology’
“This is the golden decade of banks and technology,” Mayo said Monday in an appearance on CNBC’s “Fast Money.” “Tech is the enabler. It’s going to take banks on this multiyear trend of improving efficiency, better returns with a lower-risk profile that’s still being underappreciated by the Street.” https://www.google.com/amp/s/www.cnbc.com/amp/2019/12/30/well-fargo-analyst-mike-mayo-the-golden-decade-of-banks-is-near.html Image credit: Adam Jeffery | CNBC