“Yellow Messenger announced a $20 million series B round led by the US fund of Lightspeed Venture Partners on Friday. Its conversational AI platform is used by over 100 enterprises for customer and employee engagement. It’s hard to run call centres because they require people to go into large offices with dedicated telephony and computer…
Tag: Yellow Messenger
Increased Net Promoter Score by 45% – Yellow Messenger
“Yellow Messenger claims to have handled over a billion conversations and claims to have driven incremental revenue growth in tens of millions of dollars, reduction in support costs by 300%, and increased NPS (Net Promoter Score) by 45% for its clients. Further, Yellow Messenger claims to have recorded a revenue growth of ARR (Annual recurring…