“With one in every five pounds spent with UK retailers now being spent online, experiences and brand are oftentimes the only way brands can differentiate away from the supply chain behemoth that is Amazon. However, our research has shown that 63% of shoppers currently only shop with two to five different brands. Personalisation isn’t just…
Month: April 2019
Google’s AI is growing up
“Deployment is the word we’ve been using most commonly in Cloud AI at the moment,” Moore said at a press briefing April 11. “It is all about taking a project from initial inspiration all the way through to it running for your business reliably. We’re no longer interested in the world of proof of concept…
Over half of consumers will choose a chatbot over a human to save time
“Voice of customer (VoC) platform Usabilla has released a report showing that humans love AI and chatbots. Almost three out of four (70 percent) of respondents said that they have used chatbots already, and of those who have not, 60 percent said that they would feel comfortable doing so. However, almost one in five (18 percent)…
The Hidden Mystery Behind Using AI to Create Awesome Customer Experience
“Integrate this type of valuable technology into your eCommerce store. You can vastly improve your customers’ shopping experiences. There exist so many eCommerce brands across the web. But you risk losing business to another competitor just from small issues like slow loading speed or a confusing navigation bar. Design your entire online shop around the…
AI: 15 key moments in the story of artificial intelligence
“The quest for artificial intelligence (AI) began over 70 years ago, with the idea that computers would one day be able to think like us. Ambitious predictions attracted generous funding, but after a few decades there was little to show for it. But, in the last 25 years, new approaches to AI, coupled with advances…