https://www.businessinsider.com/banks-creating-ai-working-group-2019-8
Month: August 2019
2019 FinTech Conference – Digital banks, Crypto, AI, Mobile banking, and more
11 September 2019 The Venue in Melrose Arch Delegates will hear from the managing executive for M-Pesa at Vodacom Group Chris Williamson, the CEO for consumer at FNB Christoph Nieuwoudt, and Bankymoon founder Lorien Gamaroff. https://www.google.com/amp/s/businesstech.co.za/news/finance/334397/2019-fintech-conference-digital-banks-crypto-ai-mobile-banking-and-more/amp/ FinTech Conference https://fintechconference.co.za
Really exciting times in the Indian e-commerce market
“Narvar is India’s first enterprise platform for post-purchase customer experience in the e-commerce sector. As an enterprise-grade customer engagement platform, Narvar enables seamless post-purchase experiences that retain and engage customers from cart to doorstep. Here Sunil Rajguru talks to Founder & CEO Amit Sharma to find out more about the company and the Indian e-commerce…
33-Year-Old Founder Raises $51 Million to Add AI to Call Centers
“Sachdev estimates that the U.S. alone has 3.9 million call center workers and those numbers will steadily diminish as companies adopt new technologies. He declined to reveal the startup’s valuation, but said it is “one step away from turning into a unicorn,” the tech industry’s term for a value of $1 billion or more.” https://www.google.com/amp/s/www.bloomberg.com/amp/news/articles/2019-08-13/33-year-old-founder-raises-51-million-to-add-ai-to-call-centers
This airline uses AI to monitor customer complaints
“That is why state-owned China Eastern Airlines is now using artificial intelligence (AI) to improve the customer experience, using the technology’s ability to handle huge amounts of data to tailor its services for individual consumers. More broadly, the airline’s data lab now automatically classifies thousands of complaints and offers recommended solutions, to help front line…