“35% of shoppers will just simply go elsewhere. And so, it’s obviously a big problem for retailers, but we tend to see it as a big opportunity. And it’s an opportunity where artificial intelligence is playing a really big role in helping narrow that gap of those abandoned carts. We’ve seen this abandonment issue. We’ve…
Month: July 2021
ARTIFICIAL INTELLIGENCE E-COMMERCE
The benefits of an AI-first strategy
“Deloitte’s 2020 State of AI report found that about 80% of business and IT executives believe AI will be critical to their company’s success over the next two years. In addition, about three-quarters of the respondents believe all businesses will use AI in the next three years. Start with what I call lean AI, which…
CommBank pushes for Artificial Intelligence adoption
As part of an Australian Government pilot program, Commonwealth Bank is assessing the ethical adoption and use of Artificial Intelligence (AI). ‘CBA regularly uses AI to deliver features and experiences that are highly personalised, easy-to-use and add value for customers during every interaction,’ Jermyn said.” https://www.google.com/amp/s/au.finance.yahoo.com/amphtml/news/comm-bank-pushes-for-artificial-intelligence-adoption-005654455.html
Adobe’s Digital Experience chief on how to navigate a cookieless future
“There are companies that have already had some of this data. For example, member-oriented companies. You have a membership organization, and you know every member ID — it’s not a new idea; membership-oriented companies have been around for hundreds of years. Those kinds of companies have always collected data; that’s basically first-party data. So you…
Transform 2021: Retail’s key topics
“Join retail leaders at the industry’s premier AI digital event, Transform 2021, hosted July 12-16. Hear from top retail industry experts on strategy and technology in the main application areas of AI/ML Automation Technology, RPA, data analytics, conversational AI, intelligent AI assistants, AI at the edge, IoT, computer vision, AR/VR, & robotics.” https://www.google.com/amp/s/venturebeat.com/2021/07/07/transform-2021-retails-key-topics/amp/