Welcome…I was first exposed to AI during my time at Facebook. Ever since I’ve been closely monitoring the technology, and I decided to create this blog as a way to help eCommerce professionals connect and share ideas, learnings and best practices.This isn’t my first foray into blogging. On June 5th 2007 (24 days before the…
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13% Those Surveyed Working on AI
The Promotion Optimization Institute Finds 82 Percent of Consumer Products Manufacturers are Concerned About Amazon and Other Online Retail Leaders Eighty-two percent of those surveyed are concerned about their ability to profitably do business with Amazon and this far outstrips their concerns related to doing business with Walmart. This is an increase of eight percent…
2018 "Spotlight Award" Winners
Today we would like to formally announce the list of vendors that we’re recognizing with a “Spotlight Award” in 2018. Each of these vendors has stood out among their peers during our research over the previous year. We’ll be closely monitoring and reporting on their performance and growth in the coming year. Congratulations!! Company URL…
Will AI Be The Future Of Retail? – Veronika Sonsev
Will AI Be The Future Of Retail? “Friend envisions a bigger opportunity for AI in retail as an enhancement to customer service associates in-store. “Imagine you’re walking into a Home Depot,” Friend says, “what if you could simply use your voice to ask the Home Depot app where the product you want is located and…
Nation’s largest mall gives holiday shoppers AI-based assistance
Nation’s largest mall gives holiday shoppers AI-based assistance “The Mall of America has launched a first-of-kind chatbot for shopping malls. Done in collaboration with Satisfi Labs, the location-based AI chatbot program is designed to provide faster customer service to busy holiday shoppers. The chatbot, available on Mall of America’s website, mobile app, and Facebook page,…