“A checklist of essential decisions to consider Choosing and implementing a gen AI operating model requires leaders at financial institutions to make decisions in various areas, including both those directly implicated in the operating model and those that fall into other areas but affect how the model works. Here is a checklist executives can keep…
Tag: ai Banking
Preparing for banking’s AI revolution
“To better understand trends in AI and how banks are navigating this ever-changing technology, American Banker surveyed industry professionals. Highlights and analysis from this research are shared in this timely report, including: https://www.americanbanker.com/research-report/preparing-for-bankings-ai-revolution
Banking chatbots and virtual assistants face higher consumer expectations due to ChatGPT buzz
“Bank of America says the number of Erica users has increased steadily over the past three years, after more than doubling between 2020 and 2021. By Q4 2023, Erica had 18.5 million active users.” https://www.emarketer.com/content/banking-chatbots-virtual-assistants-face-higher-consumer-expectations-due-chatgpt-buzz
After Saying AI Is ‘Not Hype,’ JPMorgan’s Jamie Dimon Reveals How He Personally And Professionally Uses The Technology
“Speaking at Tuesday’s Australian Financial Review Business Summit, Dimon revealed that he uses AI to summarize books he doesn’t have time to read, reported Reuters. He also shared that JPMorgan has 2,000 employees working on 400 use cases for AI, with the technology already being used by thousands of employees at the bank.” https://www.benzinga.com/amp/content/37610586
FinTech Insights GPT
I’ve been actively involved with artificial intelligence since I started this blog in 2018, but the 16 months have been the most exciting. American Banker just posted a really interesting article about a new tool for digital banking strategists called – Fintech Insights GPT. The number one question I have, and this applies to any…