“Let’s examine the 2019 strategic predictions. I’ll look at the 2019 technology trends next time. Good, Silly and Weird Predictions On October 16, Gartner published its “top strategic predictions for 2019 and beyond.” It leads with the prediction that “AI skills don’t scale.” I love the way they describe the challenge: “through 2020, 80% of AI projects will remain alchemy, run by wizards whose…
Tag: AI eCommerce
56% of UK retail still do not use AI
“A new research report by Microsoft shows that 56 percent of retail companies in the United Kingdom still not use AI, while for example, 44 percent of financial service providers and 40 percent of manufacturers don’t either. “Clearly, for the sector to thrive in the future, the speed of change must increase”, Microsoft warns. Interestingly, another recent study,…
Alibaba – Robots handled 95% of customer service inquiries
“Trademarked by Alibaba in 2009, Single’s Day – 11th November – has grown into the world’s largest online shopping event. With record sales year-on-year, particularly in Southeast Asia, the seasonality of the day reportedly resulted in a 191% spike in sales for Lazada, an eCommerce platform owned by Alibaba. “Data-driven personalization drove additional product discovery,”…
Albertsons Companies is the First National Grocer to Implement AI-Driven Micro-Fulfillment eCommerce Solution
“Investing in e-commerce directly benefit our customers, and anything that we can do to simplify their grocery shopping experience to save valuable time is a win,” said Narayan Iyengar, SVP Digital and eCommerce at Albertsons Cos. “While our partnership with Takeoff Technologies will streamline eCommerce fulfillment and improve our efficiencies, we’re excited that Takeoff’s AI…
How Amazon’s retail revolution is changing the way we shop – theverge.com
Illustration by Aaron Robinson for The Verge “Today, thousands of products integrate with the company’s Alexa platform to make use of its voice search and query capabilities. Just as it once foresaw e-commerce, streaming, and cloud computing as the future of the internet, Amazon saw AI as not just something that could live within the…
