“‘We are creating a better way to shop online. The Octane AI Shoppable Quiz enables brands to get to know the needs, preferences, and concerns of each customer, and then uses this information to build a relationship where the right products and information can be shown at the right times.’ Interactive content like quizzes have…
Tag: AI eCommerce
Many e-commerce platforms ‘could fail by next year’
“Nearly two-thirds (64%) also believe that their e-commerce platforms should be updated because of an increase in online sales. Businesses looking to invest in new e-commerce platforms are said to be focusing on four core areas: Headless, Microservices, API-first and Cloud-native. In a bid to make the transition more effectively, 80% of businesses reported looking…
How AI is transforming the retail sector
“A report from Global Market Insights found that AI in retail was valued at $650 million in 2017 and predicted it will reach $8 billion by 2024. AI can be combined with machine learningto keep track of previous customer selections and preferences and make predictions about future purchases. This paves the way for repeat buying…
Hong Kong’s food e-commerce startup DayDayCook raises $20 million
“‘We really believe in the content-to-commerce model,’ said Matus Maar, managing partner at Talis Capital. Chu said her company has amassed 2.3 million registered users on its own app. Its paid users, ordering through e-commerce channels like JD.com and Alibaba’s Tmall, grew 12 times year-over-year to 2.2 million.” https://www.google.com/amp/s/techcrunch.com/2020/08/18/daydaycook-raises-20-million/amp/
5 Expert Ways to Increase Your eCommerce Customer Service
“Customer service can make or break your brand. Around 74% of people are likely to switch brands if they find the purchasing process too complicated. Not to mention after one negative experience, 51% of customers will never do business with that company again. As a group, Millennials are willing to spend the most (21% additional!)…