“Boxx.ai, a Bangalore-based AI startup, which uses AI and ML to help e-commerce companies increase their conversion rates by displaying the most personalized products for each user, is being acquired by Netcore Solutions — a established name in SaaS-based Multi-Channel Marketing Automation. Ajay Kashyap, Founder, Boxx.ai, says, ‘E-commerce companies spend a lot of money to…
Tag: AI eCommerce
AI Chatbots are here to transform the future of banking
“The first contact many customers now have with a bank is via a chatbot or digital assistant that utilizes the power of artificial intelligence (AI) Accenture’s 2017 Retail Banking Trends and Predictions report on AI in the finance sector identified that the top trends were removing friction from the customer journey, and the use of…
It’s Time for Alibaba to Slay the Monster Jack Ma Created
“The Nov. 11 annual event, which has been going for a decade, started as a marketing gimmick for an upstart e-commerce company looking to draw a crowd. And it did. GMV (gross merchandise value) grew more than 4,000 times between 2009 and 2018, hitting $30.8 billion last year Alibaba doesn’t want to be just an…
5 lessons learned from a Black Friday customer experience fail
“HubSpot research found that 80% of consumers would stop doing business with a company because of a poor customer experience. Here are 5 key lessons ecommerce retailers can learn from Retailer B’s mistakes to ensure that they have a solid customer experience strategy in place for Black Friday and Cyber Monday. Don’t skimp on infrastructure…
KOHL’S CALLS ON AI TO HELP POWER THROUGH HOLIDAY SEASON
“As it navigates against a bevy of competitors this holiday season, Kohl’s is turning to machine learning to help it power through. The Menomonee Falls, Wisconsin-based retailer is working to incorporate artificial intelligence into its digital media buying Kohl’s is not the only marketer leaning more heavily on AI. Earlier this year, Chase announced a…