“AI adoption in sales has shot up in recent years — 21% adoption in 2018 versus 37% adoption of AI in 2020. The number one use of AI in Sales is to better understand customers’ needs. Sales leaders pivot for recovery and growth. Sales leaders are steering their ships towards recovery and growth in a…
Tag: ai sales
Chatbots Can Make as Many Sales as Humans
“Chatbots can match the performance of proficient human salespeople—or outperform inexperienced ones fourfold—but only when customers are unaware they are conversing with artificial intelligence. They found that the customers tended to grow curt when informed upfront of the bot’s presence, and that such disclosures led to an 80% drop in sales. The paper raises a…