“Banks and financial services institutions face increased competition not only from peer organizations within the industry, but also now from FinTech startups, Neobanks, and others. The way to compete is to deliver highly personalized services and innovative offerings. And increasingly, the way to do that is using AI/ML to derive data-driven insights upon which those…
Tag: AI
Scotiabank Is Leading The Way With Advanced Analytics And AI
“We’ve had some aborted attempts to bring analytics and data to the Bank in a meaningful way. And through this journey, we have learned from our mistakes to enable us to move from siloed analytics, data, and AI professionals into a unified centre of excellence where we have integrated teams across the various business lines…
How Is Retail Evolving: Implementing AI in Brick-and-Mortar Stores
“Google has highlighted 75 use cases for Artificial Intelligence in retail, ranging from personalized promotional offers to consumer trends analysis and digital shelf space management. According to a study by Accenture, AI can improve productivity by more than 40%. AI is expected to grow from less than $5 billion to more than $31 billion in…
Lakeland credit union partners with AI lending platform
“MidFlorida Credit Union is partnering with Zest AI, an artificial intelligence-powered lending platform that automates the loan approval process. The partnership will expand lending opportunities for the credit union’s 434,000 members throughout the state State-chartered MidFlorida is the second-largest credit union in Tampa Bay, with around $6.05 billion in assets in 2021, 65 branches, and…
Next Best Actions, Offers and Products. Is Next Best Experience the Future?
“Next best action involves the question, “What next step should we take for the customer?” Next best offer asks, “Which is the offer that is going to help and appeal to the customer the most right now?” Next best product identifies the items from your company’s catalog that would be the most logical for the…