Alibaba AI Helps Mobile Engagement “It now has 529 million users, up by 22 million more people. The use of AI has improved not only the content provided by Alibaba, but also in how people search for products. The secret to this is really simple. AI has made product search more precise. This is done…
Tag: AI
AI eCommerce News – Sept 21st
Digital assistants are changing how we shop The second reason chatbots and voice assistants are likely to make notable change is that we’re seeing businesses looking to maximize their cost-efficiency by streamlining their operations. Both of these factors combined explain the rise in popularity of AI bots providing the experience of a personal assistant, be…
The Chatbot Challenge (aieCommerce.com)
Late yesterday I set out on a mission. My goal…to find a handful of companies promoting their chatbot through a call-to-action on their website. Easy…right? As it turns out…NO. It’s not easy at all. There are plenty of companies promoting their chatbots on their Facebook pages, but that’s a given…table-stakes. To narrow my search, I…
ai eCommerce News – Aug 16
Image Credit: brandchannel.com –– Voice AI is the Latest Brand Battleground “Gregg Johnson, CEO of Invoca said, “People are using voice to interact with the world around them more than ever, and they’re using mobile phones, home devices and even landlines to call businesses at staggering rates.” ‘Customer conversations have been an underused, yet valuable,…
Retails last resort? Extreme Personalization by Sameer Patel
— Retails last resort? Extreme Personalization by Sameer Patel “Brands are still batching and blasting emails in the hopes that they will make it up in the numbers. Mobile, Email, Web and offline presence are treated as disconnected channels… 91% of us unsubscribe from emails (Salesforce) 44% of direct mail is never opened (NewsCred) 60%…